Conflicting Services by Telcos

December 29, 2005 2 Comments

I confessed I am one of those people who will never pick up a "Private" or "Confidential" line. Why? Cos’ I dun give much respect to those phone users who like to be in the shadows or darkness – hiding their identities when they are making a call. Afterall, why the sneaking concealed identity – unless the caller has something to hide.
 
True and fair enough, many of these "private" or "confidential" lines belong to people in such categories:
 
1) Insurance Tele-salesman (trying to up-sell a new policy)
2) Credit Card Company Tele-salesman (trying to ask you to take more "Ready Cash")
3) Membership Tele-salesman (trying to sell you stupid membership for hotels etc)
4) Stock Broker from God-knows-where (talk with an accent, often trying to sell you the idea of good units)
5) Overdue Creditors (hunting you down, asking you to pay up for your overdue bills)
6) General strangers (who are still using coin-phone to disturb you)
7) Flings (people who cannot afford to reveal identity)
8) Overseas Call (but now, even some overseas calls also offer ID)
 
What disturb me most is that our local telcos offer 2 conflicting services – Caller ID and Confidential Line. Imagine I paid extra $5 every month for Caller ID and there are also people out there paying money to keep their lines private and confidential. (I still dun know why the intentions to go private). Just imagine the whole mobile user population out there pay both Caller ID and Confidential. It just make no sense for consumers.
 
I questioned a staff at M1 before about this stupid conflicting services. In fact, I tot it is not right to charge consumers for Caller ID and on the other hand, offer Confidential Line to other consumers. Then, what is the point of subscribing Caller ID? What the local telcos should do is to offer Caller ID for FREE. And make money by selling Confidential Line. How could they offer 2 conflicting services???
 
I had once a client who complained to me that he couldn’t get me and I didn’t even bother to call back. (cos’ there is no ID, so how the hell I know who called). I told him my reasons for missing his call. He then asked sacastically back "why you carry a handphone and dun reply?" I replied, "I pay for my handphone, I can choose when to reply and when not to answer. My phone is for my convenience, not yours."
 
Honestly, I am still figuring out why there are people (I mean, normal ones) subscribing to private lines. If you are interested and sincerely in making a contact, dun behave like a spy or a sneaking asshole. Be open. And for those who answer private lines, please dun be a slave to your handphone. Didn’t you mama tell you not to talk to strangers.
 
For telcos. Please employ people who think. You can employ me. Cos I am going to suggest that you can introduce another package call the "SUPER CALLER ID" – for those who loves to see those private lines. Make cents and sense.
 
 

Filed under Jo's Thoughts

2 Responses to Conflicting Services by Telcos

  1. Unknown's avatar Big says:
    December 31, 2005 at 5:18 am

    Hi Emilia! Thanks for visiting my blog! Yah…she is married…. May 2005 to her boyfriend of 4-5 years…

    Reply
  2. Unknown's avatar emilia says:
    December 30, 2005 at 3:49 am

    eh jo.. your blog damn funny! ,….ehh jus twondering..joanne’s married issit? emilia

    Reply

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